Terms of Service

Last updated: September 29, 2026

1. Acceptance of Terms

By accessing or using the ReservePath platform ("Service"), operated by VRLY Ventures LLC, doing business as ReservePath ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users, including individual users, company administrators, and any employees, contractors, board members, or other people who access the Service through an organization's account.

You accept these Terms by ticking the agreement box when you sign up, when you accept an invitation, or when we ask you to accept an updated version. An organization that invites people to its account is responsible for giving access only to people it is authorized to share its data with.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

ReservePath provides cloud-based software-as-a-service (SaaS) tools for reserve study management, including component tracking, funding projections, report generation, site inspection documentation, maintenance planning, and related financial analysis for property associations (HOA, condo, co-op).

The Service is a tool to assist with your reserve study and financial planning processes. It does not provide accounting, legal, tax, engineering, or professional advisory services. You are responsible for verifying all outputs and consulting qualified professionals for decisions based on data from the Service.

3. Account Registration and Security

To use the Service, you must create an account and provide accurate, current, and complete information, including an email address you control. An account is created only after you confirm your email address using the link we send, which expires after 48 hours. We may review, delay, or decline a sign-up, for example when an earlier sign-up for the same email address was not confirmed or when we suspect abuse.

You are solely responsible for safeguarding your password and any activities or actions under your account, whether or not you have authorized them.

You must notify us immediately at support@reservepath.com if you become aware of any unauthorized use of your account.

4. Subscription and Payment

  • The Service is offered through subscription plans with varying features, limits (such as the number of associations and team seats), and pricing, as described on our pricing page.
  • A free trial may be offered, with the limits stated for the trial. No payment details are required to start a trial. If the trial ends without a subscription, your account becomes read-only: you can still sign in, view, and export Your Data, but you cannot make changes until you subscribe.
  • Some plans allow associations beyond the number included, for an additional fee per association per billing period shown on our pricing page. When you add one, you confirm the charge first; the charge for the rest of the current billing period is prorated and added to your next invoice. Removing an association reduces the charge the same way, as a prorated credit on your next invoice.
  • You can change plans or switch between monthly and annual billing at any time. Changes take effect immediately, and the difference is prorated as a charge or credit on your next invoice. A change to a plan with lower limits is available only once your account fits within those limits.
  • Subscription fees are billed in advance on a monthly or annual basis through Stripe. All fees are non-refundable except as required by law.
  • We reserve the right to change pricing with 30 days advance notice. Price changes will take effect at the start of your next billing cycle.
  • You are responsible for all applicable taxes associated with your subscription.
  • AI credit packs are one-time purchases. Purchased credits do not expire and are non-refundable.

5. User Responsibilities and Data Ownership

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You must provide accurate information and maintain the confidentiality of your login credentials.

YOU ARE SOLELY RESPONSIBLE FOR THE ACCURACY, QUALITY, INTEGRITY, LEGALITY, AND APPROPRIATENESS OF YOUR DATA.

You retain ownership of all data you upload to or create within the Service ("Your Data"). We do not claim ownership of Your Data. You grant us a limited license to use Your Data solely for the purpose of providing the Service to you.

You can export Your Data from the Service at any time. You are responsible for maintaining your own separate backups of Your Data. While we take reasonable precautions to protect your data, we are not liable for data loss.

6. AI-Powered Features

The Service includes AI-powered features such as report narrative generation, AI chat assistants, and automated analysis. AI-generated content is provided as a starting point and should be reviewed for accuracy before use in final deliverables.

AI usage is subject to monthly limits based on your subscription plan. Additional AI credits may be purchased separately. We reserve the right to modify AI usage limits with reasonable notice.

We are not responsible for the accuracy, completeness, or suitability of AI-generated content. You are solely responsible for reviewing and validating any AI-generated content before including it in reports or sharing it with clients.

7. Intellectual Property

The Service, including its design, features, code, and underlying technology, is owned by VRLY Ventures LLC and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your active subscription.

You may not reverse-engineer, decompile, disassemble, or attempt to extract the source code of the Service. You may not copy, modify, distribute, or create derivative works based on the Service.

8. Third-Party Services

The Service integrates with third-party services including Stripe (payments), Anthropic (AI processing), Wasabi (cloud storage), and an email delivery provider. Your use of these third-party services is subject to their respective terms and privacy policies.

WE ARE NOT RESPONSIBLE FOR ANY THIRD-PARTY SERVICES, AND YOUR USE OF SUCH SERVICES IS AT YOUR OWN RISK.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

RESERVEPATH IS A TOOL TO ASSIST WITH RESERVE STUDY MANAGEMENT. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL ENGINEERING, ACCOUNTING, LEGAL, OR FINANCIAL ADVISORY SERVICES. You bear sole responsibility for:

  • The accuracy of all data entered into the Service
  • Verifying all outputs, reports, calculations, and AI-generated content
  • Compliance with applicable laws, regulations, and professional standards
  • Any decisions made based on information from the Service

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VRLY VENTURES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, business opportunities, or goodwill
  • Cost of procurement of substitute services
  • Any damages arising from errors in calculations, projections, or AI-generated content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE LESSER OF: (A) THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).

11. Indemnification

You agree to indemnify, defend, and hold harmless VRLY Ventures LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, your data, or any dispute between you and a third party related to your account.

12. Termination

  • You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
  • We may suspend or terminate your account immediately if you violate these Terms, engage in abusive behavior, or fail to pay subscription fees.
  • If your subscription ends or your trial expires without a subscription, your account stays available in read-only form so you can view and export Your Data. We do not delete a firm's data automatically on a timer; before permanently deleting it, we will give the account's administrator at least 30 days notice by email. If we terminate your account for a violation of these Terms, we will provide an export of Your Data on request made within 30 days of termination, unless the law prevents it.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days advance notice of material changes via email or platform notification. When these Terms change, you will be asked to review and accept the updated version the next time you sign in, before you can continue using the Service.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Middlesex County, New Jersey.

EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING UNDER THESE TERMS.

Any cause of action arising from or related to the Service must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

15. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and VRLY Ventures LLC regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
  • Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely.
  • Force Majeure: We are not liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, pandemics, internet outages, or government actions.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16. Contact Information

For questions about these Terms, contact us at:

VRLY Ventures LLC (dba ReservePath)
1346 How Lane, Unit 7
North Brunswick Township, NJ 08901
Email: legal@reservepath.com